PAYMENT TERMS

We accept Visa, MasterCard, Electron, Solo, JCB, Switch, Connect and Delta cards. We do not accept American Express. Your online payments are protected. Card details can also be taken over the phone with orders if preferred, please contact the showroom.

Cheque payments are acceptable but will need to clear before delivery. Orders cannot be supplied until payment is received in full.

GUARANTEES

All our products are covered by a manufacturers guarantee. Guarantees do not cover misuse, neglect or accidental damage. If a problem develops after installation, we would initially advise you to recall the installer to ensure that the appliance has been installed correctly. Please refer to the manufacturer’s handbook for troubleshooting advice. If the fault is found to be with the product then please contact the showroom and we will arrange a service call-out or replacement for you.

All gas appliances must be installed by a registered gas engineer. Solid fuel appliances must be installed by a HETAS registered installer.

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